Track Your Order

TRACK YOUR ORDER

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from hairexceptional.com with your tracking number included in it. 

Depending on the product ordered, the e-mail could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status. 

• Visit the website: https://www.17track.net/en

                                                   

• Enter Your Tracking Code, provided in the Shipping Confirmation Email. 
• Click the “Track” Button 

                                   

Things to Keep in Mind: 

• Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should be updated within a few business days. 
• Depending on the destination, the order may take 12 to 30 business days to be delivered. Please make sure to double-check the description to see the delivery time frame for your specific country. 
• Have any questions? Please view our FAQ here. 

For any further assistance, don’t hesitate to e-mail us at hairexceptional.com and we will be more than happy to assist you. 

Happy shopping and keep spreading the love!

Support Team